Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson
Learn how to handle difficult conversations with confidence and skill.
Summary
Crucial Conversations: Tools for Talking When Stakes Are High is a book by Kerry Patterson that provides readers with the tools and techniques to handle difficult conversations with confidence and skill. It covers topics such as how to stay in dialogue when emotions run strong, how to speak persuasively, not abrasively, and how to turn crucial conversations into action and results.
Interpretation
This book is a great resource for anyone looking to improve their communication skills and learn how to handle difficult conversations. It provides practical advice and techniques to help readers navigate difficult conversations with confidence and skill.
Who is this book for?
This book is for anyone looking to improve their communication skills and learn how to handle difficult conversations.
Keywords
Communication, Conversation, Dialogue, Emotions, Persuasion